Consolidated Queues

On the heels of rising bank fees, RBC has decided to consolidate all its counter services resulting in a single line for bank transactions. Disgruntled customers have reported that queues begin to form over 1 hour before the bank opens its doors.

The bank stated that the consolidation is in line with their strategy to develop and promote online and mobile services.

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The Caribbean Association of Banks, Inc. is the representative body and recognized voice for banks and other financial institutions in the Caribbean. We seek to influence policies and legislation which impact the sector by advocating on our members’ behalf and participating in the global network of similar institutions.

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