Responsible Banking is a programme of study leading to the award of Foundation Certificate in Responsible Banking. This introductory Certificate will develop your knowledge and understanding of key banking concepts and principles; enhance your ability to apply these principles to benefit your customers, communities, and your organisation, as well as providing evidence of your investment in your own career.
By the end of the Responsible Banking study programme, you will be able to:
Explain the purpose and functions of different types of banks and banking in a digital age, the role that banks, banking and bankers play in society, and the ways in which the UN Principles for Responsible Banking provide the framework for sustainable banking
Describe the range of products and services banks provide, and explain the impact of digital and data-driven innovations on the ways in which:
a. banks develop and deliver banking services; and
b. customers conduct their banking through a wide range of distribution channels
The learner will be better able to apply these principles to help their bank deliver its strategy, perform well at work, and serve customers, communities, and the wider environment well.
