Communications and Member Relations Officer 🇱🇨

Website CABAssoc Caribbean Association of Banks Inc.

Keeping the Industry Proactive, Protected and Profitable

The Caribbean Association of Banks (CAB) Inc. is a community of banks and other financial institutions in the Caribbean, established in 1974. The CAB’s Mission is to proactively influence issues impacting the financial services sector through advocacy, education and networking.

The (CAB)invites applicants from suitably qualified CARICOM member countries to fill the post of Communications and Member Relations Officer  at its Saint Lucia Secretariat Office.

Communications and Member Relations Officer – CAB (Secretariat Office, Saint Lucia)

Essential Skills

  • A confident communicator and presenter
  • Strong writing, editing, proofreading, layout and design, professional printing/publishing skills are essential, including ability to present concepts verbally
  • Excellent organizational and planning skills
  • Superior project management and time management skills
  • A wide degree of creativity and latitude
  • Strong knowledge and understanding of current trends in digital media/social media
  • Self-motivated with a positive and professional approach

Roles & Responsibilities

  • Plan, develop, market and execute all CAB training material and content.
  • Manage the association’s CSA and CSA Executive Program- including providing feedback to the developer on critical needs.
  • Market CSA to members to promote and expand sign up.
  • Market and promote all training and education opportunities for service members, including but not limited to FIBA & JIFs.
  • Manage and promote the CAB Scholarship Program.
  • Identify and distribute information, articles, webinars that may be of interest to CAB members.
  • Increase the visibility of the CAB through various relevant news releases.
  • Support and Maintain the CAB website for relevance and content, visual appeal and user friendliness.
  • Assist with the production, development, and distribution of the CABs quarterly newsletter.
  • Assist with sourcing, proofing and submitting high quality editorials, articles etc for the annual release of the Caribbean Magazine.
  • Set up and support online meetings within the Secretariat.
  • Provide on-site and off-site support to members as required to ensure that the CAB remains a viable option for fulfillment of the training and advocacy focus of the Secretariat.
  • Accompany the CEO as required to fulfill the mandate of training and education to members in and out of St Lucia
  • Support the success of the CAB conference, CEO and Director Forum and all other undertakings of the CAB as directed by the CEO.
  • Oversee all internal and external communications of the Association, ensuring its message is consistent and engaging.
  • RFP review and development
  • Marketing budget development and cost tracking
  • Develop and implement effective communication strategies that build brand awareness and member satisfaction.
  • Plan and manage the design, content, and production of all marketing materials.
  • Develop social media calendar for the Secretariat to ensure a high level of member engagement.
  • Provide analysis to assist in trending progress with various media campaigns to support the success of CAB initiatives.
  • Develop, conduct, and analyse surveys to meet CABs objectives and ensure member satisfaction.
  • Any other duties as assigned by the CEO.

Day-to-Day Duties

  • Preparation of presentations and/or speeches geared toward members
  • Creation and development of marketing materials, social media posts and general communications
  • Print and online advertising
  • Email marketing
  • Web site management and content development
  • Design and publish press releases and articles
  • Initiate contact with members

Resumes should be submitted by email to:

Deadline date for applications is 14th April 2023. Only suitable applications will be acknowledged.

To apply for this job email your details to

The Caribbean Association of Banks, Inc. is the representative body and recognized voice for banks and other financial institutions in the Caribbean. We seek to influence policies and legislation which impact the sector by advocating on our members’ behalf and participating in the global network of similar institutions.