BURNABY, BC, CANADA, January 30, 2020
Mobilearth, a leader in innovative apps for both customers and employees of financial institutions and other financial verticals has signed the Bank of Saint Vincent and the Grenadines as their newest omni-channel client with mobile apps, online banking, text channels and Mobibranch for their customers.
“Delivering more value to our customers has always been at the pinnacle of BOSVG’s customer service. As our customers demand more convenience and faster service, the advancement in technology has driven us to develop our IT platform to meet their needs. Banking is global and the Mobilearth solution provides that platform for BOSVG to deliver more online and mobile banking solutions to meet the needs of our valued customers.” – Cerlian Russell, Senior Manager Business and Operations, BOSVG.
Paperless processes replace old paper forms, giving customers digital access at their convenience; employees can step in to assist when needed. Additional business features like wires, payroll processing, petty cash orders and secure messaging means both business and retail banking customers will have more control over their accounts and be able to do more for themselves.
“Customers are no longer satisfied with their mobile banking being just okay.” states Tia Lee, CEO of Mobilearth. “They’re going to gravitate to a financial institution that gives them the accessibility to do banking using their channel of choice with the flexibility to do banking on their schedule.”
ABOUT BANK OF SAINT VINCENT AND THE GRENADINES (BOSVG)
The Bank of Saint Vincent & the Grenadines, formerly the National Commercial Bank (SVG) Ltd. was founded in June 1977 by The Honorable Robert Milton Cato the then Premier of Saint Vincent with 11 staff members at a single Branch. The current staff complement is 173 and the Bank operates from 2 locations in Kingstown which includes its Head Office, five sub branches, and the Exchange Bureau at the Argyle International Airport. The sub branches are located in Georgetown on the Windward side of St. Vincent, Barrouallie on the Leeward side, and on the Grenadine Islands of Bequia, Canouan and Union Island.
Mobilearth provides an omni-channel web and mobile app experience for financial institution employees and customers, giving them an unparalleled level of mobility to remove location restraints while streamlining branch processes and providing a unified user experience on both sides of the counter. It’s banking app-ified.